Leadership Team

The composition of our leadership team is a reflection of the global nature of our business. Our goal is to maximize customer intimacy and strong, trusting relationships by leveraging globally proven solutions in combination with the “local touch” of our consultants that speak your language and understand your business culture.

William B. Baldwin Chief Operating and Chief Financial Officer	Albert Chan Senior Vice President of Growth & Client Services	Christoph Goldenstern Vice President of Innovation and Service Excellence Global Services
Kevin Duffy Regional Managing Director, North America	Belinda Bright Regional Managing Director, Australia and Head of Operational Excellence	Jens Refflinghaus Regional Managing Director, EMEA
George Ng Regional Managing Director, Southeast Asia	Jason O'Neill Head of Global Training Services	Paula Bruskiewitz Director of Finance & Organizational Development
Jeff Robinson Director of Global Marketing