
- Vos besoins
Opérations
Service Client et Support informatique
Project Office
Développement des Ressources Humaines et du Leadership
- Développer les compétences de Leadership, de Management et des Equipes
- Améliorer la Collaboration des Equipes
- Résoudre les Problèmes de manière définitive
- Mettre en place des groupes de travail autonomes
- Améliorer l’efficacité des décisions prises et leur mise en œuvre
- Concentrer l’attention des équipes sur l’essentiel
Top Management Leadership
- Solutions
- Résultats
- Success Stories
- Secteurs d’Activités/Nos Clients
- Process Achievement Awards
- Results of the 2012 Kepner-Tregoe International Process Achievement Awards
- Results of the 2011 Kepner-Tregoe International Process Achievement Awards.
- Results of the 2010 Kepner-Tregoe International Process Achievement Awards.
- Results of the 2009 Kepner-Tregoe International Process Achievement Awards.
- Centre de connaissances
- Formations
- Nos formations
- Formation Kepner-Tregoe
- Gestion d'incidents
- Résolution de Problème & Prise de Décision
- Prise de Décisions Opérationnelles et Stratégiques
- Root Cause Analysis (RCA)
- Gestion de Projets
- Formation: Gestion des Problèmes Informatiques
- Gestion des Personnes dans les Projets
- Programme CAPA
- Faciliteurs et Coach
- Conduite et Documentation des Investigations
- Incident Mapping (cartographie des incidents)
- Résolution de Problèmes et Prise de Décisions (eLearning)
- LEAN – sa mise en œuvre
- Program Leader Development (Formation d’Animateurs)
- Brochures de nos formations
- Transfert de compétences
- Modèle orienté Résultats
- Programmes de certifications
- Certifications internationales
- Partenariats Education
- Nos formations
- A propos de KT
- Notre Société
- Leadership Team
- William B. Baldwin, Chief Operating Officer and Chief Financial Officer
- Albert Chan, Senior VP of Growth & Client Services & Regional Managing Director Japan
- Christoph Goldenstern, Vice President of Innovation and Service Excellence Global Services
- Kevin Duffy, Regional Managing Director, North America
- Belinda Bright, Regional Managing Director Australia, Head of Global Operational Excellence
- Jens Refflinghaus, Regional Managing Director, EMEA
- George Ng, Regional Managing Director, Southeast Asia
- Jason O'Neill, Head of Global Training Services
- Paula Bruskiewitz, Director of Finance & Organizational Development
- Jeff Robinson, Director of Global Marketing
- Board of Directors
- Actualités et Evènements
- Carrières
- Partenaires et Organismes Affiliés
- Nous contacter
- Notre Société
- Leadership Team
- William B. Baldwin, Chief Operating Officer and Chief Financial Officer
- Albert Chan, Senior VP of Growth & Client Services & Regional Managing Director Japan
- Christoph Goldenstern, Vice President of Innovation and Service Excellence Global Services
- Kevin Duffy, Regional Managing Director, North America
- Belinda Bright, Regional Managing Director Australia, Head of Global Operational Excellence
- Jens Refflinghaus, Regional Managing Director, EMEA
- George Ng, Regional Managing Director, Southeast Asia
- Jason O'Neill, Head of Global Training Services
- Paula Bruskiewitz, Director of Finance & Organizational Development
- Jeff Robinson, Director of Global Marketing
- Board of Directors
- Actualités et Evènements
- Carrières
- Partenaires et Organismes Affiliés
- Nous contacter

Leadership Team
The composition of our leadership team is a reflection of the global nature of our business. Our goal is to maximize customer intimacy and strong, trusting relationships by leveraging globally proven solutions in combination with the “local touch” of our consultants that speak your language and understand your business culture.
![]() William B. Baldwin |
![]() Albert Chan |
![]() Christoph Goldenstern |
![]() Kevin Duffy |
![]() Belinda Bright |
![]() Jens Refflinghaus |
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![]() Jason O'Neill |
![]() Paula Bruskiewitz |
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